Charcoal Making Machine » About Us

About Us

Shuliy machinery is a complete environmental protection technology and machinery suppliers, especially in the charcoal machine production technology has many years of production experience, our company’s charcoal machine production line is widely used in branches, rice husks, straw, sawdust, bamboo chips, peanut shell, fruit shell, and other recycling wastes.

The main equipment includes wood crusher, wood shaving machine, wood chipper, drum wood chipper, airflow dryer machine, rotary dryer machine, sawdust briquette machine, carbonization furnace, coal extruder machine, charcoal briquette machine, coal ball press machine, honeycomb charcoal briquette machine, shisha charcoal press machine and so on.

Customer first

With years of manufacturing experience, professional charcoal machine production, and advanced processing craft, we can provide the most professional service for our clients. According to the specific needs of the market and customers, we can determine and customize the types and specifications of equipment.

Excellent quality and professional guidance

Mechanical experts as guidance, continuous optimization, and improvement of technology and casting excellent quality. Constantly optimize the performance indicators of the equipment, and constantly provide users with better products and better user experience.

Considerate service

Quick response to users’ inquiry, attentive service throughout the whole process.

  • Pre-sales: provide customers with free and fast investment feasibility statement, investment planning budget, program design planning, plant design, and other necessary solutions.
  • In-sales: professional customization, lightning delivery, full monitoring.
  • After-sales: Our professional after-sales service team can provide installation and debugging, training technology, spare parts and wearing parts, and maintenance service within the warranty period to ensure the normal operation of the equipment.

Shuliy machines have been exported to a variety of countries and regions, such as the United States, Australia, Brazil, Cuba, Colombia, Chile, Mexico, Venezuela, Peru, the Philippines, Kazakhstan, Russia, Saudi Arabia, Israel, Singapore, Nigeria, Ghana, Sudan, South Africa, Sri Lanka, Turkey and more than 100 countries and regions around the world.

Our company not only provides high-quality products for the customer but also provides the first-class service as well as the effective support and the solution, further creates bigger benefits for the customer.

CUSTOMER FIRST

According to the specific needs of the market and customers, we can determine and customize the types and specifications of equipment with advanced processing craft.

EXCELLENT QUALITY

Mechanical experts as guidance, continuous optimization, and improvement of technology and casting excellent quality.

PROFESSIONAL GUIDANCE

Constantly optimize the performance indicators of the equipment, and constantly provide users with better products and better user experience.

CONSIDERATE SERVICE

Quick response to users’ inquiry, attentive service throughout the whole process.

CERTIFICATIONS

Over 20 years of great development, Shuliy has won good reputations and trusts of domestic and foreign customers. Shuliy not only has passed the certification of SGS, ISO, CE, BV, also has recognized as a first-class brand in the machinery industry in China.

FAQ

What is your business model? Trading company or manufacturer?
A: We are an experienced manufacturer and exporter for more than 10 years. All our machines are manufactured by ourselves with factory direct sales, product quality and after-sales service can be guaranteed. We own a technical team comprised of over-average experts in innovation. Notably, we own high-level factories and cooperating factories who can offer efficient manufacturing and high-end products when dealing with a bulk order.
Could you offer a complete production line for making charcoal?
A: Yes, of course. We will allocate a suitable production line according to your special requirements, such as crusher, screw conveyor, dryer, sawdust briquette machine, carbonization furnace and so on.
How long will I get the answer from you if I give the inquiry?
Upon receiving your inquiry, we will answer you in 24 hours.
Do you provide overseas installation service?
If you buy machines from us, we will dispatch the most professional engineer to your local site to guide the installation. After the installation, the engineer will also do the commissioning and train the workers to operate the machines and do the maintenance.
Are the spare parts available?
Yes. The spare parts are available. We will give you a 5% discount if you buy from us on the basis of our best price.
About the after-sale service, how can you solve the problems occurred of your overseas customer in time?
The machine warranty is 12 months, and during the warranty, we will arrange the international express immediately to deliver the spare parts to the customers and we can even send our engineers to your place for instructions.
How do I know about the details and quality of your machine?
First, we have product brochures covering all details including parameters, raw materials, output, etc. of most of our production lines; secondly, we can provide you with videos filmed on-site with details about the working process and how mechanical parts work during operation; at last, you are warmly welcomed for on-site inspection at our factories.
How can I get to your factory?
We are in No.1394 East Hanghai Road, Economic-technological Development Area, Zhengzhou, China. And we can provide free and considerate receptions for you.
When to deliver the goods after my order is placed?
It depends on the quantity of the product, generally, we will arrange shipment within 5 to 10 days after receiving payment.
How can you do the package of the products we bought?
Generally, we will provide a standard export wooden case or find a professional packing company. It depends on the products packaging weight which should be subject to the actual package.

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